Small Business Guide

SME Web Design Checklist 2026

Published January 15, 2025 • 10 min read

In 2026, a website is more than just a digital business card—it's your most powerful salesperson. For Australian SMEs, staying ahead of the curve means ensuring your site is fast, accessible, and optimized for both humans and AI. Use this checklist to audit your current site or plan your next redesign.

1. Performance & Speed

  • Core Web Vitals: Ensure your LCP, FID, and CLS scores are in the green.
  • Server Location: For Australian businesses, use local Australian hosting to minimize latency.
  • Image Optimization: Use WebP or AVIF formats for all images.
  • Lazy Loading: Implement lazy loading for images and videos below the fold.

2. Mobile-First Experience

  • Responsive Design: Does your site look great on iPhones, Samsungs, and tablets?
  • Thumb-Friendly Navigation: Are buttons and menus easy to tap on small screens?
  • Fast Mobile Load Times: Most mobile users will leave if a page takes more than 3 seconds to load.

3. SEO & AI Discoverability

  • Schema Markup: Use JSON-LD for local business, products, and FAQs.
  • Semantic HTML: Use proper H1-H4 tags and descriptive alt text.
  • AI-Friendly Content: Ensure your content is structured so LLMs like ChatGPT can easily parse it.
  • Local SEO: Include your Australian address, phone number, and service areas.

4. Conversion Optimization

  • Clear CTA: Is your "Get a Quote" or "Buy Now" button prominent?
  • Social Proof: Are your Google Reviews and testimonials easy to find?
  • Trust Signals: Display your ABN, security badges, and clear contact info.
  • Simple Forms: Don't ask for too much info; keep contact forms short.

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5. Security & Legal

  • SSL Certificate: Ensure your site is served over HTTPS.
  • Privacy Policy: Compliant with Australian Privacy Principles (APP).
  • Backups: Regular automated backups of your site data.

Conclusion

Maintaining a high-quality website is an ongoing process. By following this checklist, Australian SMEs can ensure they remain competitive and provide the best possible experience for their customers in 2026.